This policy explains how Prestige Decking Specialists Ltd handles personal information when you visit this website or enquire about a project.
Information we collect
- Contact details you provide, including your name, email address and optional phone number.
- Project details, including project type, timeline and your message.
- Technical information that hosting providers may process to operate and protect the website.
How we use your information
- To respond to your enquiry, discuss your project and prepare a quote.
- To manage any services you request and meet legal obligations.
- We do not sell your personal information or use enquiry details for unrelated marketing.
Lawful basis
- We process enquiries to take steps at your request before entering a contract.
- We may rely on legitimate interests for secure website operation and on legal obligations where applicable.
Retention
- Enquiry details are kept only for as long as needed to respond and manage the project, or to meet applicable legal requirements.
- You can ask us to review or delete your enquiry information, subject to any lawful retention obligations.
Third-party use
- Our website hosting and secure enquiry storage providers process information to deliver this website.
- We share information only where necessary to provide requested services, comply with law or protect legal rights.
- Where information is transferred outside the UK, appropriate safeguards are required.
Security
- Enquiry information is held in access-restricted storage and sent using encrypted connections.
- We take reasonable measures to protect your information; no online service can guarantee absolute security.
Your rights
- You may request access, correction, deletion or restriction of your personal information, and object to certain processing.
- You may request data portability where applicable, and withdraw consent where processing relies on it.
- To exercise your rights, contact info@pds-ltd.com. You may also complain to the UK Information Commissioner’s Office (ico.org.uk).
Cookies and external links
- This website does not currently use advertising or analytics cookies. Essential technology may be used to operate and protect the site.
- External links, including Google reviews, are subject to the privacy policies of those providers.